Unexpected Delivery
2007/10/26
Today I received an unexpected package in the mail from Espresso Supply containing a new knock bar cover and a letter explaining that they would like the old cover sent back so they can see how it held up after a year of real use.
In my case, they are getting wear closer to half a year as we run two espresso machines, each with a knock box. On the other hand, it's a high volume shop and I'm not the only one who isn't gentle with these things.
The knock bar cover held up very well for us, much better than the cover on our older knock box.